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SEJR POS · Admin

Turn on tips

Here you learn how to turn on tips for a branch.

Watch how it is done35 sec.
The video has no sound and shows the till in Danish, with each step written on the screen in Danish. The same steps are below in English, and you can pause the video along the way.

The handheld terminal or the customer screen then asks the customer for a tip.

Step by step

Tick a step when it is done

Button names are written as they appear on a till set to Danish. The brackets give the name on a till set to English, the first time a button is mentioned. Change the till's language

  1. Tap Admin at the top right of the till.
  2. Enter your 4-digit admin PIN.
  3. Choose Indstillinger (Settings) in the menu on the left.
  4. Find Drikkepenge (Tips) under your branch.
  5. Switch Tag imod drikkepenge (Accept tips) on.
  6. If you have a touch customer screen, switch Spørg på kundeskærmen (Ask on the customer screen) on.
  7. Enter the amount under Spørg kun ved beløb over (Only ask for amounts over), e.g. 50.
  8. Tap Gem (Save).
  9. Good to know

    • Handheld terminal (MPOS): The terminal asks when the customer pays by card.
    • Customer screen: For card and cash at the till, the customer chooses the tip on the customer screen. Turn tips off on the till's card terminal, so the customer is not asked twice. This needs a touch customer screen.
    • Cash: With tips on the customer screen, cash is paid in whole kroner.
    • Skip: Tap Spring over · ingen drikkepenge (Skip · no tip) on the till if the customer does not want to choose.
    • 0 kr: If you enter 0, the customer is asked on every purchase.
    • Per branch: If you have several branches, you turn tips on for each one.
    • Reports: Tips are shown separately on the X and Z reports.
    • Accounting: Tips are booked without VAT on their own account. See the guide Connect your accounting software.
    • Returns: If you return the whole sale, the customer also gets the tip back.

Finishing up

Tips are now on for the branch.

Still not working? Contact SEJR Support. We are happy to help.

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